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ZiahCare

Visit ZiahCare Help Center for answers to all your questions. We're committed to providing the highest level of support for our customers.

ZiahCare Help Center - Comprehensive Support for Your Needs

That's what ZiahCare is here for. Please navigate to our Help Center. From here ask your question in our search bar to find the most relavent article. If you cannot find what you need, be sure to contact us and we will gladly assist you!

I need more information about a product

- Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
- PayPal, Stripe, Google Pay, and Apple Pay
- 0% APR Financing Options: Klarna & Affirm

What payment methods do you accept?

After you place an order with ZiahCare, here's what you can expect:

Assignment of a Personal Account Representative: Immediately upon ordering, a dedicated representative is assigned to you. 

This individual:
Acts as your single point of contact, ensuring you always have someone familiar with your specific order details.
Reaches out to clarify the shipping process tailored to your purchase, eliminating any guesswork or need to sift through generic information.
Facilitates swift and efficient communication, knowing your order details, which makes addressing any queries or issues more streamlined.
Addresses all your product-related inquiries and provide you with the relevant manuals and data sheets accompanying it.
Receive Real-Time Updates:
ZiahCare champions direct communication. As your order progresses, you'll receive real-time updates from our brands about lead times, production updates, and any other pertinent information.
This commitment to keeping you informed underscores our principle of 100% transparency. You're always in the know, without any vague timelines or withheld details.
If there are any changes in production or lead times, we ensure you're updated promptly, enabling you to adjust any plans, be it delivery schedules or setup arrangements, on your end.
In essence, our focus at ZiahCare is ensuring transparency and personalized attention throughout your order process, echoing our unwavering dedication to customer satisfaction and trust.

What happens after I place my order?

Hi there, 

Click here to schedule a call with one of our team members.

Click here to take our 6 minute quiz.

Get a personalized recommendation

Hi there! Your order hasn't been packed or shipped just yet. We're working on it and will keep you updated on any delays. Thanks for your patience!

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